I’m hiring an editorial team
We hired. It’s live. UsVsTh3m. Thanks for those of you have shown interest in these roles. We’ve short-listed now. There will be some kind of freelance and contributor network opportunities, so sign up...
View Article“Designing the bottom half of the internet” at UX Scotland
I’ll be talking about the design of user comments on news sites at UX Scotland, 20-21 June, in Edinburgh. There’s nothing I love more about the web than the way that the internet has opened up...
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“Going global with a social media campaign using Liverpool FC” – Charlotte...
300 Seconds is a new event in London to provide more speaking opportunities for women to talk about interesting geeky things. I’ve been blogging my notes of the evening, and you can also download the...
View Article“Closing Mustardland – the end of the Archers messageboard” – Nigel Smith at...
“The beginning, the middle and the end” was an event organised by Matt Locke’s Storythings agency, looking at the narrative of digital products. Nigel Smith was talking about the sometimes painful...
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“Designing the bottom half of the internet” – the sketchnote version
I was at UX Scotland today, talking about my experiences “Designing the bottom half of the internet”. There will be a full essay at some point in the near-ish future when I finish writing it, but in...
View ArticleIn praise of Melanie Phillips
Well, there’s a blog post headline I never thought I’d write. But I believe you should give credit where credit is due, and I’m finding that the digital Melanie Phillips brand is doing a couple of very...
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Two quick lessons from the Benadryl social pollen count incident
Earlier today UsVsTh3m published a tiny post illustrating that we’d drawn one piece of rude graffiti on the Benadryl social pollen count app, and then explicitly said we hoped nobody would do the same....
View ArticleAnd another BBC messageboard bites the dust
The BBC has today announced that the GCSE Bitesize messagevoard is to close. The Bitesize messageboards will close permanently at 16:00 BST on Wednesday 24th July 2013. We understand this will be...
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How my spoof BBC Question Time Twitter account showed me the level of abuse...
Operating a spoof Twitter account during BBC Question Time gave me a glimpse of the level of misogyny that women in politics face on social media every day. I’ve dubbed tonight “the...
View ArticleTroll’s charter – Sun paywall leaves all existing usernames up for grabs
An email hits my inbox with a special offer to join Sun+, the new paywalled version of The Sun. One intriguing paragraph stood out for me from a community management point of view: Unfortunately,...
View ArticleThis isn’t a technology problem. This is a misogyny problem.
I’ve been away for a few days, but dipping into Twitter every now and then has been a lamentable experience, with the hideous wave of abuse on Twitter that has been directed at Stella Creasy and...
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The magical formula for creating content that goes viral
Mary Hamilton’s blog post about “What makes something go viral?” is a must read if you make content on the web. Here are my thoughts on how it reflects my experience with UsVsTh3m. Mary Hamilton has...
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9 pet peeves from running the UsVsTh3m social media brand accounts
Every social media manager in the land must have some pet peeves amongst the kind of responses his or her brand generates. The tropes you see over and over again, which you want to respond to...
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“How journalists can get the most out of LinkedIn” – Richard George & Darain...
Last week I was at the latest edition of news:rewired, and of course, note-taking and blogging furiously. I’ve already posted my notes from Jay Lauf’s keynote talk. Here is what of made of a session...
View Article“From Search to Social” – BuzzFeed, Facebook, Metro & UsVsTh3m at #SMWLDN
Today I was part of a panel at Social Media Week London talking about the big shift “From search to social”. Here are some of the notes I took whilst on stage with BuzzFeed UK’s Luke Lewis, Facebook’s...
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“Product Design in the Enterprise: Data, Behaviour and Privacy” – Chris...
I’ve been at EuroIA in Edinburgh, taking notes at a furious pace as usual. This is the start of day two, with a presentation about social enterprise software. “Product Design in the Enterprise: Data,...
View Article“Can your PR team find lost bags in Cairo?” – Social media engagement session...
I’m at Social Media Marketing 2013 in London today. Here are my notes from a panel featuring Jemima Gibbons, Bian Salins of NOW TV, Georgina Lewis from Microsoft and Marc Smeed from Sentiment. They...
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“Using comedy for social media marketing success” – David Schneider at #smm13
Yesterday I was at Social Media Marketing 2013 in London, and I’ve already blogged my notes from a discussion of whether social engagement is the new customer service. Here’s what I made of a talk by...
View Article“What is the future for Instagram?” – Gabriel Hubert at #smm13
Yesterday I was at Social Media Marketing 2013 in London, listening to discussions of things like whether social engagement is the new customer service, or whether brands should tell more jokes. And...
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“Do Assad’s men wear trainers?” – the BBC’s Trushar Barot on social media...
Like a man tracking Africa for missing episodes of Doctor Who, I’ve fearlessly found some notes on my laptop I never wrote up into blog posts. On the same night back in May that Daniel Cuthbert was...
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